By booking a trip with Ice Cap Adventure, you agree to the following Terms & Conditions. Please read carefully before making a reservation.
1. Booking & Payments
-
A deposit is required at the time of booking to confirm your reservation.
-
The remaining balance must be paid before the trip departure (unless otherwise agreed).
-
Payments can be made via bank transfer, credit card, or other secure methods provided by us.
2. Cancellations & Refunds
-
Cancellation requests must be sent in writing (email is acceptable).
-
Refunds depend on the time of cancellation:
-
60 days or more before departure: Full refund (minus transaction fees).
-
30–59 days before departure: 50% refund of the trip cost.
-
Less than 30 days: No refund.
-
-
No refunds will be made for unused services or early trip termination.
3. Travel Insurance
-
All clients must have comprehensive travel insurance covering medical emergencies, trip cancellations, accidents, and high-altitude trekking (if applicable).
-
Proof of insurance may be requested before the trip begins.
4. Health & Fitness
-
Participants should be in good physical condition for trekking and adventure activities.
-
It is the client’s responsibility to consult a doctor before traveling to high-altitude regions.
-
Any pre-existing medical conditions must be disclosed to Ice Cap Adventure.
5. Risks & Liabilities
-
Trekking and mountaineering involve inherent risks such as altitude sickness, weather changes, landslides, or natural disasters.
-
Ice Cap Adventure is not responsible for injuries, accidents, or unforeseen circumstances beyond our control.
-
We will always prioritize safety and may adjust itineraries if necessary.
6. Trip Itinerary & Changes
-
Itineraries may be modified due to weather, flight delays, political issues, or local conditions.
-
Ice Cap Adventure reserves the right to make necessary adjustments in the best interest of safety and trip success.
7. Passport, Visa & Permits
-
Clients are responsible for obtaining a valid passport, visa, and required permits.
-
Ice Cap Adventure assists with trekking permits and related paperwork as part of trip arrangements.
8. Client Responsibility
-
Clients must respect local customs, culture, and the environment.
-
Responsible tourism practices, including waste management and respect for wildlife, are encouraged.
-
Clients are expected to follow the instructions of guides and staff at all times.
9. Complaints
-
If you have any complaints during the trip, please inform your guide or contact our office immediately.
-
We will do our best to resolve issues promptly.
10. Governing Law
-
These Terms & Conditions are governed by the laws of Nepal.
-
Any disputes shall be settled in the courts of Kathmandu, Nepal.
Contact Us
For questions or clarifications regarding these Terms & Conditions, please contact:
Ice Cap Adventure
Budhanilkantha -8, Kathmandu, Nepal
📞 +977 9851048101
✉️ icecapadventure23@gmail.com
🌐 www.icecapadventure.com