At Ice Cap Adventure, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or book our services.
1. Information We Collect
We may collect the following information when you make an inquiry or booking:
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Name, email address, phone number, and postal address
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Passport details (required for trekking permits and travel documents)
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Payment information (processed securely through trusted third parties)
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Travel preferences, health information (only if necessary for trip arrangements)
2. How We Use Your Information
Your personal information is used only for:
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Processing bookings and confirmations
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Arranging trekking permits, flights, hotels, and related services
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Communicating important updates regarding your trip
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Providing customer support and improving our services
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Sending occasional newsletters or offers (if you opt-in)
We will never sell, rent, or misuse your information.
3. Information Sharing with Third Parties
We may share necessary information with trusted partners such as:
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Airlines, hotels, and transportation providers
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Government authorities (for permits and legal requirements)
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Licensed guides and trekking staff
This is done only to fulfill your travel arrangements.
4. Data Protection & Security
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We use secure systems and SSL encryption to protect your personal information.
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Payment transactions are processed through reliable, secure payment gateways.
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Access to personal data is restricted to authorized staff only.
5. Cookies & Analytics
Our website may use cookies and Google Analytics to improve user experience and website performance.
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Cookies help us understand visitor behavior and preferences.
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You can disable cookies anytime in your browser settings.
6. Your Rights
You have the right to:
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Access the personal data we hold about you
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Request corrections or updates
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Ask for your information to be deleted (where legally possible)
To exercise these rights, please contact us at icecapadventure23@gmail.com.
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Ice Cap Adventure
Budhanilkantha -8, Kathmandu, Nepal
📞 +977 9851048101
✉️ icecapadventure23@gmail.com
🌐 www.icecapadventure.com